Privacy Policy

Who we are

Journey Warehousing & Logistics (“Journey,” “we,” “us”) provides warehousing, cross-docking, transloading, and related services from locations in Louisville, KY; Sellersburg, IN; and Birmingham, AL. Journey is part of the Neace Transportation portfolio.

What we collect

When you request a quote through our website, we collect the information you enter: your name, company, email address, phone number, and message.

When you submit that form, our form provider also receives basic technical details, such as your IP address and the time of submission. We use these only to deliver and protect your request.

Our website uses Cloudflare Web Analytics to count page views and see which pages are popular. It does not use cookies or collect personal information, and it does not track you across other websites.

Our website does not use advertising trackers.

How we use your information

We use the information you send to respond to your request, prepare a quote, and follow up about our services.

We do not sell your information, and we do not use it for advertising.

Who receives your information

Quote requests are delivered by email to our team through Web3Forms, a form-delivery service that helps us receive messages from our website.

Our website is hosted by Cloudflare Pages.

Some links on our site open third-party websites, such as our customer portal and Google Maps or Google reviews. Those sites have their own privacy policies, which apply when you use them.

Cloudflare hosts our website and provides the page-view analytics described above.

We may share information when required by law.

How long we keep information

We keep quote request information only as long as needed to respond to your request and maintain our business records, or as required by law.

Your choices

You can ask us to tell you what information we have about you, correct it, or delete it. Contact us using the details below, and we will respond within a reasonable time.

Security

We take reasonable steps to protect information you send us. No website or email is completely secure, so please avoid sending sensitive personal information, such as Social Security or account numbers, through our form.

Children’s privacy

Our website is intended for businesses and adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised.

Contact us

Journey Warehousing & Logistics

3101 Dixie Highway, Louisville, KY 40216

Phone: 502-209-8856

Email: cos@journeywarehousing.com